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Welcome to Kirton Medical Centre

Hello and welcome to our new website.  We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions.

The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.

The surgery car park is for patients attending surgery only. If you have difficulties parking please report to the receptionist.

The surgery is fully DDA Compliant with a lift to the first floor, toilet facilities with wide access to accept a wheelchair and helper and a loop for hearing aids.

Covid19 restrictions

From the 19th of July 2021 patients (age 11 & over) will still be required to wear a face covering/ mask at all times while in the practice.

Only come to the surgery if you have a prior booked appointment or you are collecting medication. Please remember that before entering the surgery you must wear a face covering unless you are clincally exempt. You will be asked to put on a new face mask if you are staying for an appointment. This will be provided to you.

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Covid update 16 July 2021

Practice Update:

Due to the confirmed changes by the Government regarding the lock down easing from Monday 19th July 2021, we would like to confirm that the current telephone triage appointment system will remain the same as it has throughout the pandemic.

Daily bookings will remain at 8.30am where an ANP or GP will call you back on the same day that you have requested the telephone triage call. The clinician will arrange a face to face appointment if they feel there is a clinical need for the appointment; this has always been the case throughout the pandemic and this will continue.  The Face-to-face appointments will also be organised so that we reduce the number of patients waiting in the waiting room. Thus, maintaining social distancing guidelines.

We are aware of the frustration that some patients have experienced recently with the telephone system; the practice will be having a new system installed within the next couple of weeks, hopefully reducing call waiting times. In the last year, our patient list size has increased significantly; therefore we have employed an additional member of staff to help with increase of calls.

During the pandemic, the practice has looked at additional ways of patients being able to contact the practice, we now offer an online platform called E-Consult, this enables you to complete questions online and receive a response from the practice within 48 hours. We also have a new website which offers different ways of contacting the practice, such as online health questionnaires, fit note requests as well as patient advice which many patients have left great feedback for.

You can also order your repeat prescriptions online rather than having to phone the practice.

Having a Kirton Medical Centre Facebook page has enabled patients to receive updates about the practice which we will continue to use.

If you do have a face to face appointment at the practice with any of our clinicians’ we kindly ask that you do wear a face mask to continue to reduce the spread of coronavirus, protecting our staff and patients.  

Thank you.

Important: Please DO NOT enter the practice if you have symptoms of Coronavirus.

 

How to find Your NHS Number

If you do not know your NHS number, which you need to organise your appointment, you can find it using this service: https://www.nhs.uk/nhs-services/online-services/find-nhs-number/